Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery Charges depend on your address. For orders in the USA, delivery is free for all orders over $1000

Which payment methods are accepted in the Online Shop?

We accept Credit / Debit Cards, Bank Transfers and Crypto payments. These are our basic payment methods. We accept bank payments for orders above $5,000.

How long will delivery take?

Delivery time depends on your location. On average, our delivery time in the USA is 48 – 72 hours after placing your order. For international orders delivery takes 4-7 days. 

How secure is shopping in the Online Shop? Is my data protected?

Your data is totally safe. We do not share your data with any 3rd party institutions. The only data we collect is that needed in processing your order. This is deleted immediately after we have processed your order.

What exactly happens after ordering?

When you place your order, our billing team verifies your payment and forwards your order to the delivery team. When your payment is confirmed, your package will be dispatched to your address.

Do I receive an invoice for my order?

You will receive an invoice immediately after placing your order.

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